Connect your scanner.
Connection instructions
Lab ID
571725
Before you start. Have your practice's iTero account details ready for iTero support.
Copy the lab ID
Ivorymade's iTero lab ID is 571725.
Request the connection
Contact iTero Customer Support and ask them to add Ivorymade, lab ID 571725, to your practice's scanner account. In the US and Canada, call 800-577-8767.
Verify the lab is available
After iTero confirms the setup, check that Ivorymade appears as a lab recipient in your scanner or MyiTero workflow.
What happens next?
A support request alone does not confirm the lab connection. Wait for iTero's confirmation and verify the lab recipient. If Ivorymade is still missing, contact iTero support or our team.
Connected? Send your first case.
Once the lab connection is confirmed, choose Ivorymade when sending your scan. Use your Ivorymade account for the Rx details and case communication. You can also upload STL files in the portal chat with your Rx.
Another scanner or an STL export? Ask us about your submission options.